Unfortunately, there may be a time when you have messaged your mentor or mentee but do not receive a response back. If this happens, we recommend trying the steps below:
- Try messaging them again! They're probably not ignoring you, they might have just missed the message notification in the course of their busy day.
- Contact your mentoring Program Coordinator, see what they recommend. You can locate your Program Coordinator via your Mentorloop dashboard.
- If the above fails, feel free to contact us, we'd love to see if we can help where possible.