Program Coordinators

Resource Hub for all your Mentoring Program needs!

Heidi Holmes avatar Emily Ryan avatar Mary O'Regan avatar +4
52 articles in this collection
Written by Heidi Holmes, Emily Ryan, Mary O'Regan and 4 others
Getting Started

Welcome Message

New sign ups welcome message
Mary O'Regan avatar
Written by Mary O'Regan
Updated over a week ago

User guide for Program Coordinators

A handy user guide
Heidi Holmes avatar
Written by Heidi Holmes
Updated over a week ago

User Guide for Program Marketing and Recruitment

A helpful guide to effectively promote your new program!
Janina Balatbat avatar
Written by Janina Balatbat
Updated over a week ago

Dashboard Introduction Message

Add an additional message for your participants in their Dashboards
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Written by Janina Balatbat
Updated over a week ago

Recommended Reading

How to customise the reading resources for your participants
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Written by Janina Balatbat
Updated over a week ago

Program Setting

Everything you need to know about the Settings page!
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Written by Janina Balatbat
Updated over a week ago

How the Participant tab works

How to manage your mentoring program participants
Heidi Holmes avatar
Written by Heidi Holmes
Updated over a week ago

How to invite participants to your program

Janina Balatbat avatar
Written by Janina Balatbat
Updated over a week ago

How to preview your Sign Up Form as a Program Coordinator

You can preview via the Settings tab
Heidi Holmes avatar
Written by Heidi Holmes
Updated over a week ago

How to remove (and re-add) a participant

Steps to remove a mentor/mentee from your program
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Written by Heidi Holmes
Updated over a week ago

How to close your Sign Up form for new applicants

How to close intake for your mentoring program
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Written by Heidi Holmes
Updated over a week ago

Closing loops

How to close an active loop via Manage your program
Janina Balatbat avatar
Written by Janina Balatbat
Updated over a week ago

Mentorloop's System Emails

Automatic emails sent by the Mentorloop platform, to help manage your program!
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Written by Georgia Pascoe
Updated over a week ago

How to communicate with your participants

Reaching your mentees and mentors.
Heidi Holmes avatar
Written by Heidi Holmes
Updated over a week ago

Video Conferencing

How to enable video conferencing as a Program Coordinator
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Written by Janina Balatbat
Updated over a week ago

What are Nudges?

Learn more about our automated content track.
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Written by Heidi Holmes
Updated over a week ago
Trouble-shooting, Privacy and IT

Privacy for participants of Slack in Mentorloop

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Written by Janina Balatbat
Updated over a week ago

Microsoft Teams "Needs admin approval"

If you are connecting your Microsoft Teams account to Mentorloop and see "Needs admin approval", this is the page for you.
Tracy Powell avatar
Written by Tracy Powell
Updated over a week ago

Privacy for participants of calendar integrations in Mentorloop

Janina Balatbat avatar
Written by Janina Balatbat
Updated over a week ago

Single sign-on with Mentorloop

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Written by Tracy Powell
Updated over a week ago

What's the difference between an Admin and a Program Coordinator?

Understanding the two management role types
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Written by Heidi Holmes
Updated over a week ago

Mentorloop minimum IT requirements

IT requirements for using Mentorloop, like browser support and other considerations
Tracy Powell avatar
Written by Tracy Powell
Updated over a week ago

Privacy for participants of Microsoft Teams in Mentorloop

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Written by Marina Sancho
Updated over a week ago

What domains should my IT team allow?

Help ensure our emails don't end up marked as spam and your participants can view our pages
Heidi Holmes avatar
Written by Heidi Holmes
Updated over a week ago

Can I see inside conversation Loops?

Explaining the privacy settings of Mentorloop discussion.
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Written by Heidi Holmes
Updated over a week ago

InfoSec and IT documentation

Everything you and your IT team need to know about privacy, security, and data handling at Mentorloop.
Tracy Powell avatar
Written by Tracy Powell
Updated over a week ago

Changing a Program Coordinator

How to swap who is managing your mentoring program
Heidi Holmes avatar
Written by Heidi Holmes
Updated over a week ago

Configure Mentorloop as an Enterprise Application in Microsoft Azure Active Directory

Enable SSO in Mentorloop by integrating with your organisation’s Azure Active Directory.
Emily Ryan avatar
Written by Emily Ryan
Updated over a week ago

Integrate Mentorloop with Okta via SAML 2.0

Enabling SSO in Mentorloop by integrating with your organisation’s Okta account.
Emily Ryan avatar
Written by Emily Ryan
Updated this week

I can't change a Participant's email address

How to diagnose
Heidi Holmes avatar
Written by Heidi Holmes
Updated over a week ago